Refund Policy for fore.sport.

At JR Ecommerce Acquisitions LLC, we are committed to providing our customers with high-quality pickleball paddles and an exceptional shopping experience. We understand that sometimes a product may not meet your expectations or may not be the right fit for your needs. In such cases, we are happy to offer a 30-day return policy to ensure your complete satisfaction.

1. Return Timeframe

Customers are eligible to request a refund within 30 days of the original purchase date. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.

2. Return Eligibility

To be eligible for a return, your item must be:

a. Unused and in the same condition that you received it. b. In its original packaging, with all accessories and documentation (e.g., warranty cards, user manuals) intact. c. Accompanied by a proof of purchase (e.g., receipt, order confirmation).

3. Non-Refundable Items

Certain items are non-refundable, including:

a. Gift cards or promotional vouchers. b. Customized or personalized items. c. Items purchased during clearance or promotional sales.

4. Return Process

To initiate a return, please contact our customer service team at support@fore.sport with your order number, the item(s) you wish to return, and the reason for the return. Our team will provide you with a Return Merchandise Authorization (RMA) number and further instructions on how to proceed.

Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

5. Refund Process

Once your return is received and inspected, we will notify you via email of the approval or rejection of your refund. If your return is approved, your refund will be processed, and a credit will be applied to your original method of payment within 5-7 business days.

6. Late or Missing Refunds

If you have not received your refund within the specified time frame, please:

a. Check your bank account again. b. Contact your credit card company or bank, as it may take some time before your refund is officially posted. c. If you have completed the above steps and still have not received your refund, please contact us at support@fore.sport.

7. Exchanges

If you need to exchange a defective or damaged item for the same product, please send us an email at support@fore.sport with your order number and a description of the issue. We will provide you with an RMA number and instructions for sending the item back to us.

8. Questions or Concerns

If you have any questions or concerns regarding our refund policy, please do not hesitate to contact our customer service team at support@fore.sport. We are here to help and ensure your satisfaction with our products and services.

By making a purchase from fore.sport, you agree to this refund policy and its terms.